Decustomize and simplify upgrades with Guided Self Service

A natural resource customer with nearly 15,000 employees, deployed Guided Self Service to automate a number of heavily custom processes that have been in the PeopleSoft HCM system for over a decade.

The customer has been able to decustomize a 10 year long custom solution containing over 30 page/subpages and nearly 900 objects in total making their next update image take up simpler, quicker and cheaper.

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